1. Please click "Member Account" in the upper right corner of the official website.

2. Fill in the relevant information and complete the member verification to successfully register as a member and enjoy member-exclusive offers.

Once an order is placed, its content, payment method, or delivery method cannot be directly modified.

If you need to make adjustments, please contact us via message, and we will assist you in canceling the order and placing a new one.

• Consumers enjoy a 7-day appreciation period from the date of product arrival and free return shipping.
• Returned merchandise must be in complete packaging and unused.
• If the product is damaged or has irremovable stains, it may affect the right to return or incur damage fees.
• Currently, only full order refunds are available online; no exchange service is provided.

• After applying for a return, the system will arrange for a logistics personnel to pick up the item at your designated address. Please ask the delivery personnel for a receipt at the time of pickup and keep it safe until the return process is complete for future inquiries.

• If the order includes promotional sets, volume discounts, add-on items, or free gifts, and after the return, the order no longer meets the activity threshold, related free gifts or add-on items must also be returned. If not returned, the original price will be charged.

• Refunds will be credited back to the original credit card within 14 working days (due to varying processing times of different banks, if you have any questions, it is recommended to contact your issuing bank directly). If the refund process crosses the credit card statement date, the fee will be refunded in the next month's statement.

The electronic invoice will be sent to the email address you provided during your order after the goods have been shipped.